Contact & Support
This page is provided as a contact service and does not replace the advice of a physician. Roche cannot respond to questions about general medical information or questions regarding your personal medical condition.
Medications and diagnostics products can not be directly ordered through this website.
Please note that we do not respond to form letters or e-mail campaigns.
How to Order
To place an order, please call toll free 0800 759-4152 or write an e-mail to mannheim.auftragsbearbeitung@roche.com
Online Technical Support
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Your input is of vital importance to us. Please use this form to contact us with any questions, concerns,
suggestions, or comments you may have. If you need products for industrial manufacturing, please contact
Roche Custom Biotech.
Complaint reporting
Please do not use this form to report complaints or adverse events or to ask any questions regarding medical
products. To report a complaint or adverse event, please contact the Roche Local Safety Unit for your country
Contact details for Roche Local Safety Units