Contact us

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Sales and product inquires

Roche Diagnostics operates in over 100 countries worldwide. Please fill out the form below and your request will be sent to the team in your respective country.

Contact form

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Complaint reporting

To report a complaint or adverse event, please contact the Roche Local Safety Unit for your country.

Complaint reporting

Technical support

Submit support requests online with our Case Management service in Roche Dialog.

Login to Roche Dialog

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Biopharma and diagnostics manufacturers

Go to Roche CustomBiotech to explore our offering for biopharma and diagnostics manufacturers.

Visit CustomBiotech

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Online store

Our global online store now features products from our Digital LightCycler, LightCycler, High Pure and FastStart product families. The products are currently available for customers in Belgium, Finland, France, Spain and Sweden.

General contact and product inquiries

Contact us using the form below to submit a question or schedule a sales call. Please do not use this form for complaint reporting or technical support.

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