Support

Contact us

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Technical support

Submit support requests online with our Case Management service in Roche Dialog.

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Complaint reporting

To report a complaint or adverse event, please contact the Roche Local Safety Unit for your country.

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Sales and product inquires

Roche Diagnostics operates in over 100 countries worldwide. Please fill out the form below and your request will be sent to the team in your respective country.

General contact and product inquiries

Contact us using the form below to submit a question or schedule a sales call. Please do not use this form for complaint reporting or technical support.

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